$4.4M booked. It was $2.5M. We caught it first.
Our first pass of a wholesale dashboard showed $4.4M in open orders. Our own review caught it before it went out: nearly half were holds and replenishment placeholders the team uses to plan stock.
Result: the client's first look at the dashboard showed the true number, about $2.5M of real retailer orders.
Lesson: holding orders belong on the page, never inside the total.